User Agreement

User Agreement

Effective Date: 24.01.2025
Last Updated: 24.01.2025

Welcome to Xanashop! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

1.1. By using this website, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian to use our services.
1.2. This agreement governs your use of the site, including browsing, purchasing, and interacting with any of our content or features.

2. Product Information and Pricing

2.1. We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.
2.2. Prices are subject to change without prior notice. Discounts, promotions, or offers may have specific terms and conditions.
2.3. Products are subject to availability, and we reserve the right to limit or refuse any order.

3. Orders and Payments

3.1. By placing an order, you agree to provide accurate and complete information.
3.2. We reserve the right to cancel or refuse any order for reasons including suspected fraud, incorrect pricing, or unauthorized payment methods.
3.3. Payments must be completed through our approved methods. Your payment information is securely processed, and we do not store sensitive payment details.

4. Shipping and Delivery

4.1. Shipping times are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.
4.2. The customer is responsible for providing accurate shipping information. We are not liable for lost or delayed shipments due to incorrect addresses.
4.3. International orders may incur additional customs duties or taxes, which are the customer’s responsibility.

5. Returns and Refunds

5.1. We accept returns or exchanges within five ( 5 ) days of delivery for eligible items, provided they are unused, undamaged, and in their original packaging.
5.2. Certain items, such as personalized or final sale products, are non-refundable.
5.3. Refunds will be issued to the original payment method after the returned item is received and inspected.

6. Intellectual Property

6.1. All content on this website, including text, images, and logos, is the property of Xanashop or its licensors and is protected by copyright and trademark laws.
6.2. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

7.1. To the fullest extent permitted by law, Xanashop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7.2. Our total liability for any claim is limited to the amount you paid for the product.

8. Privacy and Data Security

8.1. Your personal information is collected and used in accordance with our [Privacy Policy].
8.2. We take all reasonable measures to protect your data but cannot guarantee absolute security.

9. Prohibited Activities

9.1. Users may not engage in activities that harm our website, violate laws, or infringe upon the rights of others, including:

• Hacking or unauthorized access.

• Posting false or misleading information.

• Using automated tools (e.g., bots) to access or interact with our site.

10. Changes to this Agreement

10.1. We reserve the right to modify this agreement at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Governing Law

11.1. This agreement is governed by the laws of Austria. Any disputes will be resolved in the courts of Austria.

12. Contact Information

For questions or concerns regarding this agreement, please contact us:
Email: info@xanashop.net
Phone: +436505132695
www.xanashop.net

By using this website, you acknowledge that you have read, understood, and agreed to this User Agreement. Thank you for choosing Xanashop

User Agreement Guidelines

Welcome to our website. Here, we outline the rules and expectations for users to ensure a safe and enjoyable experience for everyone.

Our Commitment

We are dedicated to providing clear guidelines and support to our users, fostering a respectful and productive online community for all.