Privacy Policy

Privacy Policy

Effective Date: 24.01.2025
Last Updated: 24.01.2025

At Xanashop, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make purchases, or interact with our services.

By using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1. Personal Information You Provide

• When you create an account, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment details (processed securely by third-party payment providers).

1.2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited, time spent, and actions taken on our website

• Referring website or search terms.

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather analytical data. For more details, see Section 6 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders, including payment, shipping, and notifications.

• To provide customer support and respond to inquiries.

• To improve our website, products, and services through analytics.

• To send marketing emails, promotions, and updates (only with your consent).

• To comply with legal obligations, prevent fraud, and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties for the following reasons:

3.1. Service Providers

• Payment processors, shipping carriers, and IT service providers require access to certain data to complete transactions and provide services.

3.2. Legal Requirements

• We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).

3.3. Business Transfers

• In the event of a merger, sale, or acquisition, your information may be transferred to the new entity as part of the transaction.

4. Your Rights

Depending on your location, you may have specific rights regarding your personal information:

4.1. Access and Portability

You can request a copy of the personal information we hold about you.

4.2. Correction and Deletion

You have the right to update inaccurate information or request that we delete your data, subject to legal and contractual obligations.

4.3. Opt-Out of Marketing

You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

4.4. Cookies Management

You can manage cookie preferences through your browser settings or opt out of specific tracking technologies.

To exercise any of these rights, please contact us at info@xanashop.net .

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, such as fulfilling orders, complying with legal obligations, or resolving disputes.

6. Cookies and Tracking Technologies

Cookies help us improve your browsing experience and provide personalized content. The types of cookies we use include:

• Essential Cookies: Necessary for basic website functionality.

• Analytics Cookies: Help us analyze site usage and performance.

• Marketing Cookies: Enable personalized advertising (used only with consent).

You can adjust your cookie preferences via your browser or our cookie management tool (if applicable).

7. Data Security

We implement industry-standard measures to protect your data, including encryption, firewalls, and secure payment gateways. While we strive to ensure data security, no method of transmission or storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

9. International Data Transfers

If you are accessing our website from outside Austria, please note that your information may be transferred to and processed in Austria, where privacy laws may differ.

10. Changes to this Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after updates signifies your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@xanashop.net
Phone: +436505132695
www.xanashop.net

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Xanashop!

Your Privacy Matters to Us

We create comprehensive privacy policies tailored to your needs, ensuring transparency and compliance while protecting your data and enhancing user trust.

Highly recommend their privacy policy services!

Alex J.

"

The privacy policy page was easy to understand and very informative. It clearly outlines how my data is handled, making me feel secure while using the site.

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★★★★★

Contact Us

Reach out for privacy policy inquiries or assistance. We value your feedback and are here to help with any questions you may have.

Support

+436505132695

Inquiry

info@xanashop.net